Services

Coaching &
Training

A. Coaching & Training5 circle

Review &
Analysis

C. Review & Analysis1 circle

Design &
Development

C. Design&Develoment 1

Referral to
Partner

D. Partner Referral2 cropped color

Coaching &
Training

A. Coaching & Training5 circle

- Based on analyses of needs, coaching or training can be provided
- Group or one-on-one trainings developed and implemented
- Specific technical training for programmatic areas is not provided

Review &
Analysis

C. Review & Analysis1 circle

- Focus on processes and improving performance
- On-site and remote review/analysis possible
- Recommendations and detailed reports provided based on analyses

Design &
Development

C. Design&Develoment 1

- Macro-level guidance provided, leading individuals or teams to develop products
- Detailed support also provided from start to finish, managing all aspects of the design & development

Referral to
Partner

D. Partner Referral2 cropped color

- Referrals are provided for support outside of LEAD’s expertise
- These referrals are based on direct, first-hand knowledge of the quality of services offered by the partners

Strategy

Governance: Strengthening the Board with an effective structure and clear roles & responsibilities
Strong and proactive governance is a healthy indicator of an organization that successfully defines and acts toward a common vision and mission. L.E.A.D. will review your organization's current governance structure and provide recommendations for strengthening your governance, including the development of a complete Governance Manual, to serve and guide your Board Directors and senior management team.
Strategic Planning: Defining a Road Map on how to achieve your Mission
Every organization should have a strategic road map that defines and guides the organization forward. If your organization is ready, L.E.A.D. will guide you through the process and ensure that appropriate involvement occurs at all levels.

Leadership
Development

Leadership & Teamwork: Coaching and training staff to be leaders and team players
A leadership team that understands its role and how to effectively work and communicate with each other is vital for an organization to successfully achieve its mission. L.E.A.D. will assess your leadership structure and analyze how the management team works together to determine the best solutions for you.
Management Decision-Making: Providing clearly defined decision making for all levels of management
Effective management teams have clarity regarding their ability to make critical decisions. They know who should be involved, and where the buck stops - what level has the final say. They also know that not all decisions go to the top. L.E.A.D. will guide your team to develop your own management decision-making matrix, with key decision making details for all areas in the organization.

Operational
Support

Policies & Procedures: Defining and implementing the organization’s complete, detailed operational instructions
Clear and concise personnel and financial policies and procedures will guide staff and provide clarity on the internal administration and management of the organization. L.E.A.D. can prepare a template manual and work with the management team to tailor the policies and procedures to your own internal organizational needs. Each organization is different and may require slightly modified policies and procedures, depending on the size of the organization, the mission and the funding sources.
Human Resource Management: Ensuring personnel needs are met for all staff
Human resource management tends to be one of the areas receiving the least attention when it comes to developing systems and understanding how to manage staff, and at the same time one of the areas requiring the greatest investment in time and resources. If the organization does not tend to its HR needs and requirements, the cost will be high - losing staff, low morale, inefficient workers, and excessive use of resources. L.E.A.D. can review your organization's staffing, and guide and coach the management team to improve its support for your greatest resource - the people in the organization.
Budget & Legal Management: Managing budgets and legal requirements with integrity and efficiency
Managing budgets and organizational legal requirements with integrity and efficiency is important and needs to be a high priority. L.E.A.D. can support your finance team to prepare your budget, and review all organizational legal requirements to develop a detailed annual calendar.
Resource Development: Pursuing funding and resources with a systematic approach
Most nonprofits need to continually search for new funding streams to accomplish their mission. A systematic process should be used to identify and develop proposals, as well as follow-up with individuals and organizations before, during and after the submission of your funding requests. L.E.A.D. can support your organization with the system design, identification of new opportunities, and the development of proposals.

Organizational
Performance

Annual Action Planning: Defining the activities that will guide your team throughout the fiscal year
Operational planning is vital for an organization that takes its work seriously. You can "survive" without this planning; however, this could be an indicator of an organization struggling with the day-to-day operations. A strong organization will have a clear operational plan that provides the necessary guidance for the management team, including realistic monitoring and evaluation indicators to feed into the next year's operational planning cycle. L.E.A.D. will provide the necessary guidance, tools and training to develop a strong operational plan.
Portfolio Management: Managing the heartbeat of your organization with integrity and efficiency
Managing programs with integrity and efficiency should always be your goal. L.E.A.D. can guide your team to review and analyze your program management, internal processes and tools used to ensure effective management and compliance. This should be implemented in tandem with a review of the monitoring and evaluation systems.
Monitoring and Evaluation: Measuring results, celebrating success and redesigning programs to improve outcomes
No program should be implemented without adequate monitoring and evaluating. This is important because it gives us the assurance that the funding we receive is being used to implement our program as defined. It holds us accountable. It also provides important data that should be used to celebrate our successes and to improve our programs. L.E.A.D. will work with your team to ensure that your organization has a realistic monitoring and evaluation plan and your team understands how to utilize this plan.

Change
Management

Crisis Management: Preventing or mitigating the negative impacts of the unexpected
Most organizations at one time or another will experience a crisis. How this crisis is managed is critical for the organization to move forward. L.E.A.D. will support your organization by preparing a crisis mitigation plan and walk along with the management team to analyze and manage any existing crises. L.E.A.D. can also provide short term on-site support during any leadership transition identified by management.
Program Startup / Office Setup: Preparing the organization from scratch for a new challenge
Starting a new program or setting up a new office can be a challenge for most people working in the non-profit sector. What do I need to do first? What questions do I need to ask? What is mission critical? What can wait? L.E.A.D. will guide your organization through this process to ensure that the program has a successful startup within a reasonable timeframe.